IT Technical Support

Server Administrator - IT Cybersecurity

IT Script Writer - IT Consultant - Continuous improvement for IT Processes.

Alfredo Armada

I aim to contribute my practical experience and skills to the digital development goals of companies that want to achieve up-to-date and ongoing improvement in the services they provide and the image they project, by making their digital tools accessible, secure, transparent, and user-friendly.

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What I Do

I provide technical support by diagnosing, troubleshooting, and resolving issues with computer systems, software, hardware, and networks. I assist users with system configurations, software installations, and ensure everything runs smoothly with minimal downtime.

Database Administrator

I manage and maintain databases by ensuring their performance, security, and reliability. I handle tasks such as database design, backup and recovery, query optimization, and data integrity to support organizational needs.

Linux/Unix/Win Server Administration

I administer and maintain server environments running on Linux, Unix, and Windows. I am responsible for server installation, configuration, updates, security management, and performance monitoring to ensure system stability and availability.

Implementation of Cybersecurity Solutions

I implement security measures to protect systems from malicious executions and fraudulent activities. This includes configuring firewalls, setting up intrusion detection systems, and ensuring that best practices are followed to safeguard data and resources.

Testimonials

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Gary Johnson

Locost Accessories

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Daniel Pringle

Rolling Thunder

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Billy Adams

Sagebrush

My active clients

Soportex SAS

Plusbey SRL

RIV Eventos SRL

EnWebs Estudios LLC

Resume

12 Years of Experience

Education

2013 - 2022

Banco BHD Leon

PHISHING/FRAUD PREVENTION FOR BANKS AND BUSINESSES

I specialize in implementing security strategies to prevent phishing attacks and fraud for banks and businesses. I work on detecting and mitigating threats, educating employees on best practices, and setting up advanced systems to safeguard sensitive financial information and customer data.

2012 - 2014

Instituto Tecnológico de Santo Domingo

CISCO CERTIFIED NETWORK ASSOCIATE

As a CCNA, I design, implement, and manage networks using Cisco technologies. I configure and troubleshoot routers, switches, and other network devices, ensuring efficient and secure communication across networks. My expertise includes managing LAN/WAN, security protocols, and network performance optimization.

Experience

2023 - Curren

Freelance

Freelace

Achievements/Tasks

IT Technical Support.
Database Administrator.
Linux/Unix/Win Server Administration.
Domain Controller Administrator.
Implementation of Cybersecurity Solutions.

2013 - 2022

Banco BHD Leon

ATM NETWORK DEPUTY MANAGER

Achievements/Tasks

Automatic ATM reporting systems.
Continuous improvement of ATM transactions.
Design and implementation of digital images for ATM promotions.
Continuous improvement of services of more than 1400+ ATMs.
Analist Helpdesk.

Design Skills

Photoshop

55%

Elementor

80%

WordPress and other CMS

75%

AI Graphic, AI and others

70%

Coding Skills

JavaScript

40%

PHP

50%

Python

55%

Dart - Flutter

70%

HTML / CSS

70%

Prompt engineering

60%

Technology for the home

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